Careers at MBL

About MBL

MBL is a leading learning and development provider for professional service firms. More than 210,000 delegates in 24,000 different organisations spanning 85 countries have chosen MBL to deliver over 1.6 million hours of training, both online and in person.

Driving sales by engaging new clients, developing business prospects, and maintaining strong customer relationships. You will meet targets through effective relationship management and proactive lead sourcing. Additionally, you will support renewals, upsell opportunities, collaborate with colleagues for high delivery standards, and gather feedback on new product developments.

Key Responsibilities

• Deliver sales by effectively engaging with new clients and developing new business prospects to understand their needs and recommending appropriate membership or subscription services.
• Maintain strong relationships with targeted key customers to win new business.
• Working to an agreed personal target, to be consistently met.
• You will use your relationship, client management and negotiation skills to grow our client base by approaching new clients by telephone and email, plus planning and preparing presentations and communicating our product offering via MS Teams.
• Actively sourcing your own leads for chosen sectors, plus also contacting leads provided.
• Develop and maintain strong relationships with clients, identify opportunities to upsell and upgrade, and support the renewal cycle.
• Work with your colleagues in the company to ensure highest standards of delivery and identify opportunities for up-selling and cross-selling to increase company revenue.
• Develop in-depth product, market and sector knowledge
• Attend, and where necessary, lead client meetings and communicate new product developments, obtaining client feedback.
• Any other related duties as required that are within your skill or ability

Key Skills

• 3-5 years proven sales experience with a strong ability to work to targets.
• Excellent verbal and written communication skills with a genuine drive to develop a career in Sales.
• Strong attention to detail and a highly professional telephone manner.
• Proactive approach, a positive demeanour and persistence.
• Dedication to delivering quality service to clients.
• Ability to thrive in a fast-paced environment, showing resilience and tenacity.
• Team player with a willingness to collaborate and contribute to team success.

Terms

Working hours: 35 Hours (9am – 5pm)

Hybrid working (3 days in the office, 2 days working from home) London or Manchester

You must be a UK resident with right to work

25 Days Paid Holiday + Bank Holidays

Equality, Diversity and Inclusion

We are committed to providing fairness and equal opportunity for all regardless of age, gender, gender identity, ethnic origin, disability, sexual orientation, marital or transgender status, nationality, religion or belief and are proud to be an equal opportunities employer.

All applications received will be considered based on their merit alone and we welcome applications from all suitably qualified individuals regardless of background.

This vacancy may be removed or suspended at any time if a large volume of applications are received

Job Type: Full-time

Pay: £35,000.00-£40,000.00 per year

Benefits:

• Company pension
• Cycle to work scheme
• Gym membership
• Health & wellbeing programme
• Life insurance
• Paid volunteer time
• Private medical insurance
• Sick pay
• Work from home

Schedule:

• Monday to Friday

Education:

• GCSE or equivalent (preferred)

Experience:

• Sales: 3 years (required)

Work Location: Hybrid remote in London or Manchester