An Introduction to Indian Business Culture for HR Professionals & Business Leaders

Introduction

This virtual classroom seminar is designed for HR professionals and others who are interested in learning more about Indian business culture. The course will cover a wide range of topics, including:

• An overview of Indian business culture and its key characteristics
• The importance of relationships in Indian business
• Hierarchy and decision-making in Indian businesses
• Effective communication in Indian business culture
• Negotiation styles in India

By the end of the course, delegates will have a good understanding of Indian business culture and how to navigate it successfully. They will be able to:

• Build trust and rapport with Indian colleagues
• Communicate effectively with Indian team members
• Understand the decision-making process in Indian offices
• Negotiate successfully with Indian counterparts

This course equips HR professionals and other business leaders working with Indian employees or managing Indian teams to foster successful cross-cultural collaboration.

Key Learning Objectives:

• Understand cultural nuances and overcome challenges in international collaboration
• Build trust and rapport with Indian colleagues through effective communication
• Master verbal and non-verbal communication for successful remote collaboration
• Adapt working style for productive business interactions
• Develop practical strategies to bridge cultural gaps and foster a positive work environment

What You Will Learn

This live and interactive course will cover the following:

• Understanding India today:
• Unveiling India's rich tapestry: regional variations, customs, and social norms
• Navigating the co-existence of ‘modern and ‘Traditional’ India in business settings
• Exploring the impact of cultural attitudes and values on business practices
• Cultural challenges in international business:
• Identifying cultural differences - moving beyond stereotypes
• Key cultural ‘drivers’ influencing behaviour, communication, and decision-making
• Adapting communication and working styles for successful collaboration
• Communicating effectively with Indian colleagues:
• Cultural considerations in verbal and non-verbal communication
• Mastering effective remote communication - Content, context, tone, and style
• Understanding negotiation styles and navigating variations
• Working with Indian colleagues remotely
• Implementing practical strategies to enhance cross-cultural communication
• Bridging cultural gaps with effective tools and techniques
• Understanding Indian cultural nuances for seamless collaboration
• Common challenges:
• Recognizing and respecting cultural sensitivities
• Building strong relationships with Indian peers
• Providing and receiving frank and open feedback
• Effectively interacting with all levels of management
• Integrating teams for high-quality work delivery
• Strategies for successful cross-cultural collaboration:
• Effective teaching, training, and coaching in a cross-cultural context
• Interpreting information and feedback from India
• Encouraging open communication and individual performance
• Fostering an inclusive and productive work environment
• Building collective ownership within teams

Recording of live sessions: Soon after the Learn Live session has taken place you will be able to go back and access the recording - should you wish to revisit the material discussed.