How to Respond to an ICO Investigation - Live with Robert Bond

Introduction

During the life of a business, inevitably there will be circumstances in which there may be a complaint about your activities and/or a breach of data protection. In such situations it is imperative that your organisation understands how to effectively communicate with regulators such as the Information Commissioners Office.

This virtual classroom seminar will include complaints from members of the public, subject access requests, marketing complaints and data breaches.

What You Will Learn

This live and interactive session will cover the following:

• How to respond to ICO correspondence
• Assist the ICO with their investigations
• Resolving complaints
• Address areas for remediation
• Put in place appropriate governance regimes to ensure your organisation is compliant with the data protection legislation

Recording of live sessions: Soon after the Learn Live session has taken place you will be able to go back and access the recording - should you wish to revisit the material discussed.