Tools, Tips & Techniques for Support Staff - A Workshop with Beth Pipe

Introduction

Administration professionals are the life blood of any professional services organisation and the role requires top quality individuals to perform at their highest levels at all times.

The main focus of this seminar is to enable all PAs, secretaries and administrators to truly understand the importance of their roles within their organisation.

It will also provide plenty of tools, techniques and practical tips to help you save time, manage your manager and keep on top of the dozens of conflicting demands that land on your desk every single day.

What You Will Learn

This course will cover the following:

• Self-awareness - how can you use, and play to, your strengths
• Building your brand - How to raise your profile and get your voice heard
• How to challenge the status quo to improve systems and processes
• Managing your manager - from complete control freaks to the totally disorganised
• Setting and maintaining effective boundaries
• Responding positively to change