Client Service-Level Agreements - A 30-Minute Guide for Financial Services

Introduction

This short webinar will highlight how a client agreement is more than an important document for financial advisers - especially in the light of the Consumer Duty.

With more focus on evidencing fair value for your clients, it’s a great time to analyse and evaluate your firm’s client agreements to ensure they’re up to date.

Drawing on hot topics within the industry - fair value - vulnerabilities - the webinar will take a measured look at aspects of a typical agreement and see where changes can be made.

By the end of this webinar, you will feel more confident about making changes to your firm’s client agreements.

The Consumer Duty has focused the industry further into evidencing that the regulated firm is doing all they can to work in the client’s best interests - the evaluation of your firm’s client agreement will be the cornerstone of your evidence.

The webinar is suitable for financial advisers, paraplanners and compliance managers.

What You Will Learn

This short webinar will cover the following:

• How the FCA’s Consumer Duty is affecting the need for evaluation of client agreements
• The need for absolute clarity in your firm’s client agreements
• How best to display your firm’s charging structure to elicit engagement and understanding

This webinar was recorded on 24th September 2024

You can gain access to this webinar and 1,700+ others via the MBL Webinar Subscription. Please email webinarsubscription@mblseminars.com for more details.