Handling Complaints Relating to Subject Access Requests

Introduction

This virtual classroom session will explore the rights and obligations surrounding Subject Access Requests (SARs) under data protection law. Participants will gain insights into the steps individuals can take if dissatisfied with the handling of their SARs, including the role of the Information Commissioner's Office (ICO) and courts in resolving disputes.

This course will provide an in-depth understanding of the challenges surrounding SARs, with practical insights into compliance and enforcement actions. You will also gain a clearer understanding of the latest legal developments, helping you to navigate the complexities of data protection laws efficiently.

What You Will Learn

This live and interactive session will cover the following:

• The process for individuals who are dissatisfied with responses to their SARs, including options for escalating complaints to the ICO or applying for compliance orders through the courts
• The ICO's role and powers in investigating SAR complaints, and the recent case of Delo, R. (On the Application Of) v. The Information Commission
• How the ICO is required to investigate SAR complaints but is not obliged to make a final decision on every aspect of the SAR
• The powers of the ICO and courts when responding to SAR challenges
• Recent enforcement actions taken by the ICO, and the significance of recent cases, including Dowding v. The Character Group Plc [2024]
• What organisations can expect when their SAR responses are challenged, and how to handle such situations effectively

Recording of live sessions: Soon after the Learn Live session has taken place you will be able to go back and access the recording - should you wish to revisit the material discussed.