Undertaking File Reviews for Conveyancers - How to Meet CQS Requirements

Introduction

A compulsory key requirement of CQS compliance is all CQS accredited practices ‘must have a procedure for regular, independent file reviews, of both the management of the file and its substantive legal content.’

Obtaining and reviewing the data from file reviews is invaluable in establishing with certainty if files are being managed not only in accordance with the firm’s own policies and procedures, but also to identify if the key requirements of regulation, legislation and of course quality standards such as CQS and Lexcel are being adhered to.

With CQS onsite assessments being introduced imminently, CQS accredited practices need to ensure they not only understand the criteria for file reviews, but also which key elements of the file should form part of the review and why.

Upon inspection, CQS accredited firms will be required to evidence their rationale behind their file review criteria. In addition, the file review records, and data obtained from them will be reviewed and analysed to ensure compliance with the standard.

Whilst this virtual classroom seminar is specifically aimed at practices who are CQS accredited, or working towards CQS accreditation, it will also benefit practices who are new to undertaking file reviews in their practice.

What You Will Learn

This live and interactive session will cover the following:

• Explain the importance of setting an appropriate criteria for the file review regime
• Provide guidance as to what considerations should be made when setting their criteria
• Provide clarity as to which key components of the file should be reviewed as part of the process
• Examine a specimen file review form
• Consider how practices should be reviewing the data generated from the fire reviews and how best this can feed into the firm’s overall risk management strategy

Recording of live sessions: Soon after the Learn Live session has taken place you will be able to go back and access the recording - should you wish to revisit the material discussed.