Consumer Law - Complex Issues Explored

Introduction

The Digital Markets, Competition and Consumers Act 2024 contains provisions allowing the Competition and Markets Authority to fine traders up to 10% of their annual global turnover in the event of a serious breach of consumer law.

Given the complexity of consumer law, it is essential that lawyers and their clients are aware of the key areas of risk and how to deal with them effectively.

This new virtual classroom seminar provides a clear and concise guide to the existing rules and changes and applies the knowledge gained through a series of practical exercises.

What You Will Learn

This live and interactive course will cover the following:

• Supply of goods, digital content and services:
• Overview of the Consumer Rights Act 2015
• Summary of the key statutory rights and remedies
• Unfair terms:
• Incorporation of terms
• Test of ‘unfairness’
• Core terms exemption
• Meaning of ‘transparent’ and ‘prominent’
• Unfair commercial practices:
• Overview of the Consumer Protection from Unfair Trading Regulations 2008
• General and specific prohibitions
• Schedule of unfair practices
• Digital Markets, Competition and Consumers Act 2024:
• Details of the new fining powers
• Changes to the rules on unfair commercial practices

Recording of live sessions: Soon after the Learn Live session has taken place you will be able to go back and access the recording - should you wish to revisit the material discussed.