Managing Hostile & Inappropriate Behaviour from a Litigant in Person
Introduction
This webinar will look at how you can manage litigants in person who are hostile or behave inappropriately towards you or a member of your team.
What You Will Learn
This short webinar will cover the following:
- The types of behaviour that a practitioner could experience
- How those behaviours can tie into certain personality types
- How best to communicate or engage with those types of behaviours to avoid making situations worse and ensuring that professionals involved are protected
- Consideration of coping techniques and your legal rights if things escalate to a point where you would need to protect yourself and your colleague
- Consideration of how the behaviour could affect your client and your case
This pre-recorded webinar will be available to view from Friday 22nd November 2024
Alternatively, you can gain access to this webinar and 1,700+ others via the MBL Webinar Subscription. Please email webinarsubscription@mblseminars.com for more details.