Consumer Law Compliance Update - What it Means for Consumer Rights in Higher Education

Introduction

This virtual classroom seminar will reflect on the latest CMA guidance and National Trading Standards referrals, and provide top tips for compliance. The latest developments add to universities’ obligations and enhance students’ consumer rights.

The live and interactive session will include case studies in order to demonstrate the examples of good and bad practice covered in the session.

What You Will Learn

This live broadcast will cover the following:

• Reminder of the rules, including the principle applicable legislation and guidance
• The latest CMA guidance - what are the key changes compared to the previous version and what has stayed the same, looking at the following key themes:
• Information provision
• Ensuring T&Cs are fair
• Top tips to ensure compliance, including examples of good and bad practice
• Details of the OfS and National Trading Standards referrals
• Overview of the Digital Markets, Competition and Consumers Act 2024

Recording of live sessions: Soon after the Learn Live session has taken place you will be able to go back and access the recording - should you wish to revisit the material discussed.